Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Guarantee

  • Our client support crew is on duty 24/7 to handle every one of your help questions. Every single ticket you send out to us shall be solved within less than 60 mins. If your situation calls for some help from one of our administrators, we’ll forward the ticket to the person on shift and will inform you that the issue is being resolved.

  • Top quality support service

  • Top–class Technical Support Service

  • Our client support Dept is going to be online for you 24x7x365 to to take care of all assistance inquiry tickets that you send. We offer technical help and support for all software that are installed in advance on your server. These include our in–house built Web Hosting Control Panel, the preferred OS and also the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • An extensive and routinely updated articles base is incorporated into our custom–built Web Hosting Control Panel. It provides quick tips on how to conduct all the important site maintenance duties. The Help section presents thorough how to articles and reviews and step by step video lessons. You can reach the Help zone by hitting the Help or Video buttons in the right part of each Control Panel section.