1 hour ticket response
Our team of tech support engineers is dedicated to delivering prompt answers to all your questions. We will examine your helpdesk ticket immediately after it has been received and will reply back to you with a solution to your problem within maximum 1 hour after the client support ticket submission. In fact, our average client support ticket response time is twenty minutes.
An Excellent Help Desk Service
Each member of our customer care team has lots of years of experience in the shared website hosting plans field and almost all of them have been with us for at least five years. They are all ready to respond to all your requests in the most efficient manner possible.
An Intuitive Help Center
In the Web Hosting Control Panel you’ll find an easy–to–browse Help section where you can get quick suggestions on how to use our services. You can find the answers to your inquiries in our F.A.Q. section, see more tips in the web hosting account administration articles or check out our educational video tutorials.