Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Hosting Control Panel you can find a comprehensive Help section featuring a plethora of articles and commonly asked questions. They are contributed by our support team of skillful technicians. Simply fill in your question and our intelligent software will give you the best answer.

  • Top quality support service
  • Video Tutorials

  • For users who want to discover how to resolve a regularly encountered problem by watching a video tutorial, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the instructional video clips are very short and simple to grasp. They offer you step–by–step demonstrations of different website management procedures.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client care service and a 60–minute response guarantee. Our skillful techs will be available 24/7 to answer your enquiries and to resolve any issue that you may possibly face. Just submit a trouble ticket from the Help Center and we’ll respond to you in a jiffy.