A 99.9% Server Uptime
The principal benefit of developing your very own shared website hosting platform is that you do not need to be worried about compatibility issues – you set up a given set of software apps in such a way so as to work with a defined set of hardware parts. The outcome is something considerably more steady and reliable, because there are fewer possible chances of failure. We’ve set up our cloud hosting system atop time–tested hardware elements plus a strongly customized version of SELinux in an attempt to set up a fully safe environment for your own sites.
That is the reason why, with each of our shared website hosting plans packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
To be able to deliver a premium hosting service, you can barely lean on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure an ultra–fast connection speed with the outside world.
And thanks to this, no matter which data centers you select: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are dissatisfied with our services, or if you think that they are insufficient, or if you decide that you need a VPS hosting plans instead of a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control of your domains even when you delete your hosting account with us.
24/7 Technical Support
We’ve conscientiously selected each individual member of our 24x7 support department so that we can offer you the best possible support that you can possibly get. Each of our tech support engineers has several years of experience working with hosting accounts behind his back, so they know what they are doing. Moreover, they are available to you 24x7x365 – you can contact them whenever you want and they will reply to you as fast as possible.
Their average support ticket response time is less than twenty minutes, whereas with many other web hosting companies you are forced to wait for days. Besides, we offer a 1–hour response time guarantee. Regardless of what happens, your queries will be answered in under an hour.