One of the common reasons to get a hosting server of your own is the fact you shall have 100 % control over the software environment and you may install anything you need. This will allow you to run applications which need particular software to be present on the server, which isn't possible with a shared Internet hosting server in which you could install software just in the account, but not on a root level. If you're not very experienced with this kind of matters, however, you may experience complications since managing a hosting server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, so our admins will be able to deal with various tasks which should be carried out or can resolve various problems that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server packages which we offer and you'll be able to add it either during the signup or anytime after through your billing Control Panel. It features sixty minutes of custom work on your web server, so our administrators can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it doesn't work efficiently, so you'll not need to waste time to determine what's wrong because they can aid you in a very quick and professional way. As this is a one-time upgrade, you could get it just when you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful if you are unable to do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. In case you need any custom work from our admins just after your web server is ready, you'll be able to order the upgrade during the hosting server signup process, or if you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our administrators on your hosting server, so in case you come across any difficulties to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our professionals will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in the event that you do not have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.