Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages which we offer and you'll be able to add it either during the signup or anytime after through your billing Control Panel. It features sixty minutes of custom work on your web server, so our administrators can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it doesn't work efficiently, so you'll not need to waste time to determine what's wrong because they can aid you in a very quick and professional way. As this is a one-time upgrade, you could get it just when you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful if you are unable to do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. In case you need any custom work from our admins just after your web server is ready, you'll be able to order the upgrade during the hosting server signup process, or if you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our administrators on your hosting server, so in case you come across any difficulties to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our professionals will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in the event that you do not have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.