Extensive Online Documentation in Shared Website Hosting
If you have purchased your first shared website hosting package through our company or have transferred your site over to us, you’ll become familiar with our services and our created-developed Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared a comprehensive web-based knowledge base where you can find all the info that you will ever need – both general info about the web hosting service as a whole and more concrete info about the different features that you can make use of and the predicaments that you may run into. The articles themselves are available in 2 places. The entire article archive can be accessed via the Control Panel’s Help section. You can read articles that are dedicated to the different features in each section of the Control Panel as well. You can discover how to accomplish more or less everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles feature detailed instructions, so you’ll never become lost because of an unclear text. Needless to say, in case you encounter a more specific problem and you can’t find a solution in our knowledge base, you can touch base with our client support team members 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with elaborate online documentation where you will see information about all the functions that our in-house built Hepsia Control Panel offers, in addition to solutions to different questions and difficulties that you might bump into. All setup manuals feature detailed descriptions, which is the reason why you will not have to worry about missing something in case you are aiming to export a MySQL database, for instance. The troubleshooting articles cover a number of different tenable reasons for certain problems and the solution for each and every one of them, so if you aren’t able to send email messages although you have the right outgoing mail server settings, for example, you can quickly see what the reason might be and repair the issue with a few clicks in your email client. As Hepsia has quite a lot of features, you will be able to find related articles in each and every section. If you want to check out all help articles, you can use the Help menu, which is located in the upper right corner of the page.