If you have never had a hosting account or you’ve changed companies and the new one uses an account management console that you haven’t seen before, you may become perplexed about how to accomplish a given task in your account or on your computer. That is the reason why, many web hosting providers have set up a knowledge base, which covers the most frequent enquiries and problems connected with the specific platform they use, instead of including only general info. Such a knowledge base will help you find the right info swiftly and effortlessly, so you won’t need to dedicate plenty of time and effort to issues that might require something as elementary as pushing a button or selecting a tickbox. In this way, not only can you get stuff done, but you can also discover lots of new and helpful things, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you have purchased your first shared website hosting package through our company or have transferred your site over to us, you’ll become familiar with our services and our created-developed Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared a comprehensive web-based knowledge base where you can find all the info that you will ever need – both general info about the web hosting service as a whole and more concrete info about the different features that you can make use of and the predicaments that you may run into. The articles themselves are available in 2 places. The entire article archive can be accessed via the Control Panel’s Help section. You can read articles that are dedicated to the different features in each section of the Control Panel as well. You can discover how to accomplish more or less everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles feature detailed instructions, so you’ll never become lost because of an unclear text. Needless to say, in case you encounter a more specific problem and you can’t find a solution in our knowledge base, you can touch base with our client support team members 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans come with elaborate online documentation where you will see information about all the functions that our in-house built Hepsia Control Panel offers, in addition to solutions to different questions and difficulties that you might bump into. All setup manuals feature detailed descriptions, which is the reason why you will not have to worry about missing something in case you are aiming to export a MySQL database, for instance. The troubleshooting articles cover a number of different tenable reasons for certain problems and the solution for each and every one of them, so if you aren’t able to send email messages although you have the right outgoing mail server settings, for example, you can quickly see what the reason might be and repair the issue with a few clicks in your email client. As Hepsia has quite a lot of features, you will be able to find related articles in each and every section. If you want to check out all help articles, you can use the Help menu, which is located in the upper right corner of the page.