Q: Why do I need to transfer my website? What does website migration entail?
A: The web site migration service that we are offering is free (within a certain limit). We’ll transfer your web site(s) to our first–class cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can result in lost data and unnecessary downtime. That is why we’ll do all that for you at no cost!We have highly proficient administrators whose principal task is to make sure that your website works precisely as it did on your old web hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based on popular web apps like WordPress and Joomla™.
Q: Just how long will the web site migration process take?
A: We strive to carry out all website migrations as quickly as possible. Nevertheless, we do not have a fixed time frame for web site migrations. There are several variables that you have to consider – the mere size of your website and the workload of our website migration team, etc. We constantly strive to implement each migration in less than 48 hours. With smaller–sized web sites, our staff usually manages to finish within 24 hours.
Q: My privacy is important to me. What information do you require?
A: We don’t gather any personal details. We will require, though, the login information for your current web hosting account and the name of the web site that you’d like to move.
Q: My present web hosting account has sensitive info inside. How can I rely on you?
Q: How about downtime? Will my site be offline?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is done, we will make sure that everything is functioning correctly and that the integrity of your content is not compromised prior to telling you that the transfer is finished. Then we’ll tell you how to transfer the domain to your hosting account with us and how to change the DNS settings.
Q: Will my current web hosting provider know that I am leaving them?
A: No. Aside from your login credentials for the Control Panel, we will not need anything. We will never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: Yes. We support all traditional Linux–powered hosting platforms. We do not support Windows–powered web hosting platforms, because we do not offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary site creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.